Knowledge management Essay Example | Topics and Well Written Essays - 500 words - 4

Knowledge management - Essay Example Conversely, knowledge management views knowledge as a tacit concept that is resident in individuals and organizations. Information management seeks to enhance internal processes and ensure the quality of business operations whilst knowledge management seeks to facilitate knowledge-rich relations and support ongoing innovation and development. Most Information Management Systems are based on business processes that are clearly defined, relatively stable and involve similar objects such as applications, invoices, and orders. Examples of such business processes include production processes, logistics, and administration. On the other hand, knowledge management systems are dynamic and difficult to predict because different times and situations need different knowledge. The people involved in knowledge management do not need information. Rather, they look for background information, argumentations, conclusions, methods, opinions, analyses and best practices. Knowledge management strategy is primarily the domain of human resource director and its significance to the director explains this. The strategy helps formalize, store, share, distribute, and coordinate an organization’s knowledge assets all of which are functions that touch on the work of the human resource director. The director is able to modify the culture of an organization in such a way that the organization’s values and norms seamlessly connect with the knowledge management strategy. Human resource director is able to promote a climate of trust and commitment in an organization in order to make it easy to manage knowledge. This director has the capacity to organize an organization’s employees in to networks, teams, and communities of practice in order to enhance sharing of knowledge. The strategy also helps human resource director to influence an organization to adopt policies that encourage the hiring and